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Personal Information

Last Updated: 10/29/2024

At Jasumo, we value your privacy and are committed to protecting your personal information. Below, we provide a detailed overview of the types of personal information we collect, how we use it, and the rights you have regarding your data.


1. What Personal Information We Collect

We collect personal information to provide a better user experience on Jasumo. The information we collect includes:

  • Basic Information: Your name, email address, phone number, and password when you create an account.
  • Contact Information: Details that allow us to communicate with you, such as your email address, phone number, or social media handles.
  • Billing and Transaction Information: Information required to process payments, including credit card or bank details, billing address, and purchase history.
  • Location Data: Approximate geographic location based on your IP address or GPS if enabled.
  • Usage Information: How you use and navigate the platform, including page views, clicks, and interactions.

2. How We Use Your Personal Information

We use your personal information to:

  • Deliver Our Services: Including creating and managing your account, processing orders, and providing customer support.
  • Improve User Experience: Personalizing content and recommendations based on your preferences and activities.
  • Communicate with You: Sending you order confirmations, service updates, promotional materials, and newsletters if you opt-in.
  • Ensure Security: Monitoring and protecting the security of our platform and users by detecting and preventing fraud and unauthorized access.

3. Sharing Your Personal Information

We take your privacy seriously and do not sell or rent your personal information. However, we may share your information with:

  • Trusted Third-Party Service Providers: Vendors who assist us in operating our platform, including payment processors, analytics services, and customer support providers.
  • Legal and Regulatory Authorities: We may disclose your information if required by law, or to protect our rights and comply with legal obligations.

4. Your Rights Regarding Personal Information

Depending on your location, you may have certain rights related to your personal information:

  • Access: You can request to view the personal information we hold about you.
  • Correction: You have the right to correct any inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal information, subject to certain legal restrictions.
  • Data Portability: You may request to transfer your information to another service provider where applicable.
  • Restrict Processing: You can ask us to limit the use of your data under certain circumstances.
  • Withdraw Consent: If you previously gave consent for data processing, you have the right to withdraw it.

To exercise any of these rights, please contact us at [email protected].

5. Managing Your Personal Information

You can view and update your personal information by accessing your Account Settings on Jasumo. To delete your account and associated data, please contact our support team. Note that once deleted, certain data may remain archived to comply with legal and regulatory requirements.

6. Security Measures

We use industry-standard security measures, such as encryption and secure data storage, to protect your personal information. However, please remember that no internet-based service is completely secure, and we cannot guarantee the absolute security of your information.

7. Updates to This Page

We may update this page periodically to reflect changes in our practices or legal obligations. Any changes will be posted on this page with the updated date.


Contact Us

If you have questions or concerns about our handling of your personal information, feel free to reach out to us at:

Jasumo Support Team
Email: [email protected]
Address: COMFYS JAPAN LLC, R Cube Aoyama 3rd Floor, 1-3-1 Kita-Aoyama, Minato-ku, Tokyo 107-0061, Japan

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