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Terms of Service

Welcome to Jasumo!

Thank you for choosing Jasumo, your comprehensive directory and multi-vendor marketplace designed to connect tourists and residents in Japan with a wide range of local businesses, services, events, and products. By accessing or using our platform, you agree to comply with these Terms of Use (“Terms”), so please read them carefully.

1. Acceptance of Terms

By accessing or using Jasumo, you agree to abide by these Terms and any other guidelines or policies incorporated by reference. If you disagree with any part of the Terms, we advise that you discontinue your use of the platform.

2. Our Services

Jasumo offers a unique combination of:

  • Directory Services: Local businesses can list their services, events, and special offerings on our platform, making it easy for users to find and connect with them.
  • Marketplace Services: Businesses can sell products directly to customers within our marketplace. Jasumo receives a small, affordable commission on each sale, helping us maintain high standards of service.

3. Business Listings and Fees

To maintain a premium user experience, Jasumo requires a listing fee for every business that wishes to appear in our directory. Fees vary based on the tier of listing chosen and are non-refundable. Each business listing must provide accurate and up-to-date information.

4. Marketplace Vendor Commissions

Vendors using our marketplace are subject to a commission fee on every sale, designed to be fair and affordable. This commission enables us to support vendors with robust infrastructure and secure payment processing. Vendors are responsible for any relevant taxes on sales made through Jasumo.

5. Commitment to Quality and Reliability

At Jasumo, we are dedicated to offering a reliable, high-quality experience. Our team of experts thoroughly reviews and verifies each listing, ensuring accuracy, quality, and relevance. This process allows us to guarantee a trustworthy platform, helping users connect confidently with reputable businesses and products.

6. User Conduct

To ensure a respectful and beneficial experience for everyone, we expect users to:

  • Use Jasumo for its intended purposes only.
  • Provide accurate and honest information when creating accounts, leaving reviews, or making purchases.
  • Refrain from uploading harmful, misleading, or offensive content.

7. Content and Listing Policies

We reserve the right to review, modify, or remove listings or content that violate our guidelines or are otherwise deemed inappropriate. This includes content that is harmful, illegal, or offensive. We strive to create a welcoming and professional environment and may restrict users or vendors who violate these policies.

8. Limitation of Liability

While we work to ensure the quality and reliability of each listing and marketplace vendor, Jasumo is not responsible for any direct or indirect losses incurred through the use of our platform. Any transactions or interactions with businesses or vendors are the sole responsibility of the involved parties. However, we encourage users to reach out to our support team if they experience any issues.

9. Changes to Terms

Jasumo may occasionally update these Terms to reflect changes in our policies or services. If changes are made, we will notify you through our platform or by email. Your continued use of Jasumo following any updates indicates your acceptance of the revised Terms.

10. Contact Information

If you have any questions, concerns, or feedback regarding these Terms or our services, please contact Jasumo support at [email protected].

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